FAQ’s

Can I order drinks or food online and pick them up at the counter?
Online ordering for drinks and food is a feature we're excited to offer in the near future. Stay tuned as we work to make this option available soon!

What happened to the old loyalty program? What about my expired points?
We’ve launched a new and improved loyalty program! Your points have automatically rolled over from the loyalty program. With this new program, you’ll earn $5 off for every $100 spent. If you have any issues with your points, please get in touch with us, and we’ll be happy to help.

Can I still use my old gift cards?
Yes! Our remodel and POS system update won't affect your original Berres Brothers gift cards—they're still valid and ready to use.

Is local pick-up available for online retail orders?
Yes, we now offer local pick-up for online retail orders on our berresbrothers.com website! Just select the pick-up option at checkout, and your order will be processed for pickup.